Question: When a customer enters John Robert s Spa, which has a reputation for extraordinary service, some of the _ _ _ _ _ _ _

When a customer enters John Roberts Spa, which has a reputation for extraordinary service, some of the________ expected of employees are, greet the client enthusiastically within 8 to 10 seconds,confirm the clients appointment, and offer to provide a refreshment.
Group of answer choices
attitudes
value dimensions
abstract requirements
specific behaviors and actions
general requirements

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