, when a practice has exhausted all collections efforts normally used to get payment, it may seem an account as "uncollectible".

For your Main Post: Review the collections process and answer the following questions:

• What is a write-off account?
• What is bad debt?
• How and why are means tests used?

For your Follow-Up posts, review the posts of at least two of your classmates, and:

• Explain how skip tracing is used in uncollectible accounts.
• Identify reasons patient accounts could be listed as write-offs.
• Discuss why practices should avoid deleting posted data.