When an organization's primary tasks are routine and relatively simple, its structure should:

		be set up as a matrix.
		be more mechanistic.
		utilize mediating technology.
		be more organic.

Tom Vorr joined APIX, Inc. as a mechanical engineer. Recently, he became a manager. While he enjoys addressing engineering issues, he is struggling to understand and control his subordinates' behaviors. Like many engineers who go into management, Ken is experiencing a deficiency in:

		human skills.
		conceptual skills.
		technical skills.
		planning skills.

Mutual adjustment is often necessary across functional departments because:

		standard operating procedures in most organizations make it easy for managers in different functions to coordinate their activities.
		different functions with the same goals are likely to have communication problems.
		different managers at the same organizational level do not have authority over each other, and the problems they face are often complex.
		the presence of informal communication among different functions tends to slow progress toward organizational goals achievement.