Question: When Coca - Cola introduced Diet Coke, many regular Coca - Cola drinkers became Diet Coke drinkers, and they stopped buying regular Coca - Cola.
When CocaCola introduced Diet Coke, many regular CocaCola drinkers became Diet Coke drinkers, and they stopped buying regular CocaCola. In this example, CocaCola experienced:
points
a overtures
b cross docking
c diverting
d mediation
e cannibalization
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