Question: when customer have to wait for a long time to get the service, the cost of waiting ...... if the customer have to wait longer

when customer have to wait for a long time to get the service, the cost of waiting ......

if the customer have to wait longer i think the cost of waiting for the employee will decrease that mean he can not do more services because he did not finish quickly and some customer will leave ( every transaction have cost for example)

is this true? or I'm incorrect when customer have to wait for a long time to get

Question 25 "When customer have to wait for a long time to get the service, the cost of waiting increases decreases have no effect cannot say 0.0

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