Question: When customers encounter technical or other product-related problems, this often is an occasion for them to make a phone call to customer service or IT

When customers encounter technical or other product-related problems, this often is an occasion for them to make a phone call to customer service or IT support. What tactic do companies use to effectively deal with these communications? Use scripted AI to respond Set the call up as one-on-one Threaten to drop the customer Limit the time of such calls

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