Question: When customers stop buying from a specific company it is typically because of _ _ _ _ _ , ?but the company typically thinks it

When customers stop buying from a specific company it is typically because of _ _ _ _ _ , ?but the company typically thinks it is because of _ _ _ _ _ .
?
Group of answer choices
poor customer service, prices being too high when compared to competitors
prices being too high when compared to competitors, poor customer service

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