When delivering negative news using the direct pattern, you would state the bad news right up front and then briefly explain why the bad news happened. You would conclude with a goodwill statement and provide any relevant action information. When is a time when the direct pattern would NOT be appropriate for delivering negative news? $($APC $5\mathrm{.}4$Links to an external site.$)$

When delivering negative news using the direct pattern, you would state the bad news right up front and then briefly explain why the bad news happened. You would conclude with a goodwill statement and provide any relevant action information. When is a time when the direct pattern would NOT be appropriate for delivering negative news? $($APC $5\mathrm{.}4$Links to an external site.$)$

When you know the recipient prefers or requires the direct approach

When you're short on time or space

When the reader may miss the bad news

When the indirect approach hasn't worked

When the bad new is really bad