Question: When does a dip in performance due to an individual's normal reaction to change occur? Select one: O a. Disruption occurs immediately before Go live

When does a dip in performance due to an individual's normal reaction to change occur?
Select one:
O a.
Disruption occurs immediately before Go live as End-users prepare for the change
O b. Disruption only occurs after a Project goes live
O c.
Disruption never occurs. Change is constant and continuous
d. Disruption can occur at various times throughout the transitional process before the future state is achieved

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