Question: When effective managers establish reliable communication channels, set expectations that they want to hear the good news and the bad news from employees, and work

When effective managers establish reliable communication channels, set expectations
that they want to hear the good news and the bad news from employees, and work
diligently on active listening, they are demonstrating the importance of which
managerial role?
The functional role
The conceptual role
The technical role
The informational role
When effective managers establish reliable communication channels, set expectations that they

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