When entering into a contract, it is often assumed that the performance of the work will be as specified and no disputes will be raised during the performance period. On the contrary, it is better to assume that there will be disputes and include a procedure in the contract as to the means for dispute resolution because

There will be a hostile relationship between the contract participants once the contract is signed

It is more economical to resolve disputes as soon as claims are made and before time and effort are wasted

The tracking of claims is important for the best "win" position during the subsequent litigation

Contracts by their very nature, create situations where disputes will arise, but they can be easily resolved with good procedures