When faced with a complex problem, most people respond by reducing the problem to a level at which it can be readily understood is the definition of one of the decision-making techniques in organization, that is

a.Rational decision

b.Intuition

c.Bounded rationality

d.Rational model

When outputs are similar enough to be evaluated by quantity, companies may use ..... to reward their employees. *

a.piece-rate pay

b.merit-based pay

c.bonus

d.tenure-based pay

There are numerous applications of emotions and moods in the context of organizational behavior. The applications including... *

a.Emotions affect service quality delivered to customers which, in turn, affects customer relationships

b.Making decision when we are in a positive emotion will lead to a better decision

c.All options can be implemented in the context of organizational behavior

d.Positive mood increases flexibility, openness, and creativity

Affective Events Theory (AET) demonstrates that employees react emotionally to things that happen to them at work and this can influence their job performance and job satisfaction. AET has some implications as mentioned below, except: *

a.Your job satisfaction is impacted by current and past emotions

b.As your emotions fluctuate over time, it will hinder variation creation in job performance

c. When an employee has an emotional episode, it is actually the result of a series of emotional experiences that are triggered by a single event

d. Both positive and negative emotions can distract workers and reduce job performance

Which of the following is considered an element of job condition that may increase job satisfaction? *

a.nonprofit work

b.core self-evaluations

c.charitable support

d.manager responsiveness