When I worked at the oil & gas company, we had a check for $250,000 for compressor rentals that were stolen and the payee's name changed. The check was initially payable to a compressor company in PA. We wrote thousands of checks each month, when we reconciled the account we just made sure the check cleared in the proper amount. It did! However, the name was changed from the compressor company to an individual. The individual cashed the check and wired the money to a bank in California where the scheme originated. 

After about 2 months, the compressor company called us to say we missed a payment. We looked and said the check was cashed. So we requested a copy of the check and immediately you could see the check was altered. We notified the bank and they covered the loss because of the forgery of the payee name. They investigated and determined the individual was an innocent party and a victim of the fraud. They made him believe it was their check and if he deposited it and wired the money elsewhere, they would donate something to his favorite charity. It was part of the scam. 

The bank then informed us that they offered a Positive Pay service (that we had to pay for) but that would protect us from fraudulent checks. We signed up and sure enough, a couple of months later the same people tried to make a fraudulent check on our account (they had the account number, the signature of the CFO, and the check number sequence). Positive Pay caught the check and we reported it as fraud. The perpetrators moved on after that! Fraud is amazing if you think about how people come up with these schemes! Banks have to constantly be on guard.

Do you feel it is fair that the bank forces clients to pay for a service to protect their accounts? Do you feel it is the bank's responsibility? Does anyone have any stories of check fraud?

Answer rating: 100% (QA)

I guess banks are the public institutions in which public keep their trust in investing or depositin... View the full answer