Question: When it comes to articulating what Snake & Lattes is , the company is direct and to the point: board games, according to former CEO

When it comes to articulating what Snake & Lattes is, the company is direct and to the point: board games, according to former CEO Aaron Slade.1 He continues the description, focusing on the cafs, with a hip, cool space, always busy, that people want to come to. With the board game industry in full resurgence and booming, the positioning has a lot of value. The company describes itself as North Americas Premier Board Game Caf,2 and its results seem to bear that out. This is one of best-known brands in the industry not only in Canada but worldwide. The brand success is a result of videos, social media presence, and involvement in the board game community. The target market is equivalently straightforward, with Slade having described it as people that enjoy having fun.3 In 2019 Snakes & Lattes (and its parent company, Amfil Technologies) changed its stock symbol to FUNN. Despite the broad description of the target, intended to leave no one out, Snakes & Lattes tends to choose locations in urban areas, usually near universities, that have nightlife frequented by young adults. That positioning and targeting guide management decision-making as the company pursues geographic expansion as well as expansion of the services offered. Interestingly, hardcore board gamers who were deep into the hobby only formed about 10% of the cafs clientele;4 as such, business lines like retailing a deep selection of modern games were deprioritized in 2019 in favors of catering more toward those not as invested in the tabletop gaming hobby. These strategic and tactical decisions require a clear positioning and focused targeting.
Q1. Is the broad positioning and target market pursued by Snakes & Lattes a good idea?
Q2. What do you think of the decision to focus less on hardcore board gamers in favors of a more general young-adult audience?
Q3. Part of Snakes & Lattes positioning is to be the best (the premier board game caf). Is being the best a necessary part of positioning?

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