Question: When Kaplan and Norton revised the Balanced Scorecard to capture causal relationships, they argued that most chains of cause and effect linked items in a
When Kaplan and Norton revised the Balanced Scorecard to capture causal relationships, they argued that most chains of cause and effect linked items in a similar way across categories. Specifically, they argued that better performance in the category tends to improve performance in the category, which tends to improve performance in the category, which tends to improve performance in the category.
Group of answer choices
Internal Processes; Customer; Financial; Learning & Growth
Customer; Learning & Growth; Internal Processes; Financial
Learning & Growth; Internal Processes; Financial; Customer
Learning & Growth; Internal Processes; Customer; Financial
Internal Processes; Learning & Growth; Customer; Financial
Internal Processes; Customer; Learning & Growth; Financial
Internal Processes; Customer; Learning & Growth; Financial
Learning & Growth; Customer; Internal Processes; Financial
Internal Processes; Customer; Financial; Learning & Growth
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