Question: When Marion convinced a customer to replace his old Pondmaster 1 0 0 0 aquarium filter with the new and improved Pondmaster 1 5 0

When Marion convinced a customer to replace his old Pondmaster 1000 aquarium filter with the new and improved Pondmaster 1500, she was engaging in:
cross-selling.
upgrading.
repositioning.
full-line selling.
incremental selling.
 When Marion convinced a customer to replace his old Pondmaster 1000

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