Question: When Patrice is having difficulty with a customer, she calls her manager Gregor to help. Gregor is very charismatic and people instantly feel comfortable talking

When Patrice is having difficulty with a customer, she calls her manager Gregor to help. Gregor is very charismatic and people instantly feel comfortable talking with him - Patrice wishes she had this same ability. Patrice is aware of Gregor's
a. individualized consideration.
b. inspirational motivation.
c. idealized influence.
d. intellectual stimulation.
 When Patrice is having difficulty with a customer, she calls her

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