Question: When placing a patient on hold, how long should the time frame be before you return to the line, even if it is just to

When placing a patient on hold, how long should the time frame be before you return to the line, even if it is just to reassure them that you have not forgotten the call? a. 10 seconds b. 30 seconds c. 1 minute d. 2 minutes e. 3 minutes

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