Question: When Procter & Gamble puts a toll-free number on its products so that consumers can call if they have questions or complaints, this is an

When Procter & Gamble puts a toll-free number on

When Procter & Gamble puts a toll-free number on

When Procter & Gamble puts a toll-free number on

When Procter & Gamble puts a toll-free number on

When Procter & Gamble puts a toll-free number on

When Procter & Gamble puts a toll-free number on

When Procter & Gamble puts a toll-free number on

When Procter & Gamble puts a toll-free number on

When Procter & Gamble puts a toll-free number on

When Procter & Gamble puts a toll-free number on

When Procter & Gamble puts a toll-free number on its products so that consumers can call if they have questions or complaints, this is an example of Select one: O a. the right to be informed. O b. the right to everyday low prices. O c. the right to be heard. O d. the right to health and safety. O e. the right to choose. Which of the following would be most likely classified as an opportunity for an organization? Select one: O a. Competition O b. Recall of a competitor's product O c. Government regulations O d. Strong reputation with consumers O e. Changing consumer tastes An acquisition takes place when Select one: O a. one firm consolidates with another. O b. one firm simply buys another. . two firms who previously have been buyer and seller merge. O d. management adopts a defence to make its firm less attractive. two firms join together to form a new entity. Electronic Universe is organized by departments such as televisions sets, VCR, radio, etc. What type of departmentalization do they use? Select one: O a. Product O b. Functional O c. Geographic O d. Electronic o e. Process An organization that begins to eliminate management levels in a "downsizing" restructuring is moving toward a. Select one: O an informal organization. O b. a line organization. a flat, decentralized structure. O d. it is not possible to tell with this information. O e. a tall, centralized structure. O c. At PepsiCo, each of the company's three major beverage brands (Pepsi, Gatorade, and Tropicana) were formerly in separate departments. They competed for the same resources and there was very little coordination and sharing of information between them. This illustrates one of the problems with the structure. Select one: O a. matrix O b. international O c. functional O d. divisional O e. conglomerate What are the circumstances under which decision-making authority is likely to be decentralized? Select one: O a. A company where managers practice little delegation O b. When high dollar value decisions are made O c. A small owner-operated company O d. A large organization where top managers cannot personally supervise every detail O e. A company where the top managers control everything Line authority covers those people who who while staff authority covers those people Select one: O a. are directly involved in producing goods or services; provide professional advice to line managers Ob. are indirectly involved in producing goods or services; are directly involved in producing goods or services . advise line managers, advise staff managers O d. advise staff managers; do things are in human resource departments; are involved in manufacturing or sales e. managers are responsible for a company's system for creating goods and services, while managers are responsible for the development, pricing, promotion, and distribution of products and services. Select one: O a. Marketing, production O b. Financial; production O C. Information; marketing O d. Human resource; marketing O e. Production; marketing Can-Eng Manufacturing, Canada's largest supplier of industrial furnaces, exports its furnaces to companies in Japan, Brazil, Germany, Korea, Taiwan, and Mexico. Can-Eng has an agreement with foreign companies in these countries called a Select one: O a. independent agency. O b. licensing arrangement. O c. international mandate. O d. export agreement. O e. strategic alliance. w

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