Question: When receiving merchandise, if there is a question about product quality, the receiving clerk should: (a) refuse to pay for the shipment (b) send the

When receiving merchandise, if there is a question about product quality, the receiving clerk should: (a) refuse to pay for the shipment (b) send the shipment back immediately on the next delivery (c) ask the delivery driver to leave a substitute product (d) ask the buyer and/or general manager to examine the shipment before taking any further action

Is (d) correct?

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