Question: When responding to negative content a company should do all of the following, exceptO have a plan in place for how, where, and when employees

When responding to negative content a company should do all of the following, exceptO have a plan in place for how, where, and when employees should respond try to respond to negative complaints offlineO be transparent and admit anywrongdoing offer compensation to anyonewho has posted negative comments if they change it to positive ones

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