When the internet first became a viable marketing medium, most companies looked at it primarily as an
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When the internet first became a viable marketing medium, most companies looked at it primarily as an acquisition tool. But today websites are seen primarily as a tool for brand building, retention, and cross selling. Basing on a service organization of your choice show how it is using the internet and social media as a tool for brand building, retention and cross selling.
Related Book For
Strategic Management An Integrated Approach
ISBN: 978-1111825843
10th edition
Authors: Charles W. L. Hill, Gareth R. Jones
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