Question: When we manage a team, problems are inevitable. How we solve a problem may matter more than the actual problem. When all goes as planned,

When we manage a team, problems are inevitable. How we solve a problem may matter more than the actual problem. When all goes as planned, it is easy to act like a true professional and leader. However, facing a complex problem can create situations where leaders reveal their true selves.

review the 21^st Century Toolbox Thinking Skill: Thinking Professionally.

Thinking of your professional life, recall and share a situation when your abilities to act highly professionally were challenged. Describe the situation by providing a brief background, the situation itself, and outcomes. Then, develop an original response to these questions:

What was your definition of professionalism prior to the described situation?
How did your definition of professionalism change after the situation?
How did your situation demonstrate the connections between leadership and professionalism?
Is professionalism an approach an effective leader can use to solve any type of problem? Why or why not?

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