Question: Where should facility managers start when developing goals for the facility management organization? An internal focus on FM employee and contractor needs. An internal focus
- Where should facility managers start when developing goals for the facility management organization?
An internal focus on FM employee and contractor needs.
An internal focus on FM mission and vision.
An external focus on laws, standards, and regulations.
An external focus on the entire organization.
What allows facility managers to exercise the most control over teams?
Controlling team outputs
Controlling team inputs
Controlling group dynamics
Controlling team processes
- Which of the following is true of power versus influence?
Position power cannot be exercised without personal influence.
A manager uses reward power to grant a subordinate personal influence.
Position power is necessary but not sufficient for effective leadership.
Personal influence is solely at the discretion of subordinates.
According to Hersey-Blanchard's situational leadership theory, what style of leadership should a facility manager take when a subordinate has high technical skills for a task but expresses unwillingness to take responsibility for the task?
Telling
Selling
Delegation
Participation
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