Which aspect should a process analyst NOT pay specific attention to?

Question 1 options:

	Securing support of key persons
	Exploring various aspects of the process
	Extracting information to be shown in the model
	Making models look nice

Which discovery method provides the best objectivity?

Question 12 options:

	Observing participants working in the process
	Reading documentation material
	Interviewing process participants
	Analyzing log data

Which input is not appropriate for evidence-based discovery?

Question 17 options:

	Reading documentation of a process
	Inspecting log data of the process
	Observing how a process works
	Studying reference models

Which of the following statements is true about a process map?

Question 22 options:

	It shows which steps are alternatives of each other
	It provides insight into the various steps that are taken within a process
	It specifies which participants are involved in a process
	It describes the data that is being processed in a process
	It shows the organizational units that are involved in a process

___ helps define criteria for assessing the performance of identified business processes.

Question 23 options:

	Process selection
	Process derivative
	Process context
	Process category