Question: Which continuous improvement framework does the following scenario represent? A project manager identifies an ongoing communication issue where a vendor isn t getting notified about

Which continuous improvement framework does the following scenario represent?

A project manager identifies an ongoing communication issue where a vendor isn

t getting notified about product shipments. To fix the problem, they first plan additional communication strategies. Next, they implement one of their strategies

send an additional email after each shipment. Then, they check to verify that the customer receives the email. Finally, they review the process to fine

-

tune and ensure continuous improvement.

1

point

DMAIC

PDCA

KPI

UAT

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