Question: Which does not describe CRM ( customer relationship management ) ? Has little value for managers to see an integrated view of their customer base

Which does not describe CRM (customer relationship management)?
Has little value for managers to see an integrated view of their customer base
Helps strengthen the bond between the customer and the organization
Allows organization to track and analyze shifting customer needs
A long term management approach
Which does not describe CRM (customer relationship management)? Has little value

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