Question: Which factor is a point of commonality between ISO certification and the Baldrige Award? a statistical tools. b self-appraisal. c teamwork. d outsourcing. e services.

Which factor is a point of commonality between ISO certification and the Baldrige Award?

a

statistical tools.

b

self-appraisal.

c

teamwork.

d

outsourcing.

e

services.

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