Question: Which is a process used in creating a KPI? Define a statistical measure that will be linked to each of the processes related to the

Which is a process used in creating a KPI?

Define a statistical measure that will be linked to each of the processes related to the KPI

Avoid defining a measurement algorithm for the KPI as a formula to leave room for deviation

Choose multiple issues for one KPI to allow the most effective analysis

Research for segments and targets

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