Question: Which is a true statement about contact center integrations? Question 7 Answer watsonx Assistant now has out-of-the-box integrations with CCaaS solutions from NICE, Genesys and

Which is a true statement about contact center integrations? Question 7 Answer watsonx Assistant now has out-of-the-box integrations with CCaaS solutions from NICE, Genesys and AWS; other providers require system customization work Since Voice Gateway is now built into watsonx Assistant, IntelePeer will be deemphasized going forward watsonx Assistant now has out-of-the-box integrations with all major CCaaS watsonx Assistant implementations no longer use SIP trunking

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