Which is not true a) km is a well defined body of knowledge with an established theoritical base b) its a systematic process for acquiring using info c) many org have KM initiatives underway and spending on these systems is expected to increase d) many org believe KM is just a fad e) KM is one pf the three approaches the text points to for improving likelihood of it project success project that provided cleaner air would impact the area of what of an org? A) strategic b) customer c) financial d) operational e) social