Which of the following is an example to explain the principle unoccupied time feels longer than occupied
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- Emergency department let patients and their families know what the waits are, why they have to wait, and what to expect to alleviate their anxiety
- Customers would accept longer wait at a popular restaurant
- Disney entertains customers while they are in line with tactics like strategically placed videos or characters in costume
- Hospitals encourage the involvement of family, friends, and cant others while the patients are waiting
Related Book For
Operations Management Managing Global Supply Chains
ISBN: 978-1506302935
1st edition
Authors: Ray R. Venkataraman, Jeffrey K. Pinto
Posted Date: