• Which of the seven Baldrige Award criteria is the most important?  Why?
• Study the questions asked in the Baldrige Criteria.  Select what you believe are the 'top 5' most difficult questions for an organization to answer and justify your reasoning.
• What might be some 'warning signs' of a weak quality culture?  For example, one might be that senior executives rarely discuss quality. 

Please provide scholarly sources to suport your answer

Answer rating: 100% (QA)

Determining the most important Baldrige Award criterion is subjective as the criteria are interconnected and their importance can vary based on organizational context However many argue that the Leade... View the full answer