Which one is not true about Customer Satisfaction Select one: a. I performance matches expectations, the customer is satisfied. b. If performance exceeds expectations, the customer is highly satisfied or delighted c. If the product's performance fails short of expectations, the customer is satisfied. d. Customer satisfaction depends on the product's perceived performance relative to a buyer's expectations What is true about Marketers and Customer expectations: Select one: a. If Marketers set expectations too low, they may not satisfy those who buy but attract new customers. b. Marketers raise expectations too high, buyers will be satisfied c. I Marketers meet customer expectations, they are dissatisfied. d. Marketers must be careful to set the right level of expectations