Question: Which output provided by the Cakery would be more like a service or a manufactured product? The outputs are only services, since the Cakery offers
Which output provided by the Cakery would be more like a service or a manufactured product?
The outputs are only services, since the Cakery offers the possibility of making your own cupcake and sell that as an experience. It also has the fun and friendly atmosphere. These aspects are intangible, they cannot be placed in inventory, have high customer involvement and quality is difficult to measure.
The outputs are only manufactured products, as cupcakes themselves can be stored and produced ahead of time. They are tangible and the quality can be easy measurable
The outputs share characteristics of both manufactured products and services, because it combines tangible products and services.
The output is neither a manufactured product nor a service.
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