Which problem statement logically follows from this business problem? Take into account the criteria for a good problem statement. Select the problem statement that meets the criteria best.

A. To what extent does the type of self-referencing the employee uses affect customer satisfaction, and to what extent is this relationship moderated by the perceived empathy of the employee?

B. Does the type of self-referencing the employee uses affect customer satisfaction, and is this relationship moderated by the perceived empathy of the employee?

C. To what extent are type of self-references the employee uses and the perceived empathy of the employee related to customer satisfaction?

D. To what extent does the type of self-referencing the employee uses affect the perceived empathy of the employee, and what is the subsequent relationship between the perceived empathy of the employee and customer satisfaction?