Question: Which statement about customer service is true? Multiple Choice Customer service has yet to figure out how to use social media. Customer service reps advocate

Which statement about customer service is true?
Multiple Choice
Customer service has yet to figure out how to use social media.
Customer service reps advocate for their company, telling customers why the company is right.
Good customer service helps acquire and retain customers.
Customer service reps sell to regular or established customers.
Customer service reps go out and find new business.

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