Question: Which statement about enhancing customer relationships through communication is true? Multiple Choice You works best in negative situations. We works well when it

Which statement about enhancing customer relationships through communication is true?
Multiple Choice
"You" works best in negative situations.
"We" works well when it does not include the audience.
"I" works well when it includes an audience or a reader.
"I" suggests that you are concerned about personal issues.
"I" suggests that you are concerned about the organization's needs.

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