Which statement about research on customer satisfaction is true?

Multiple Choice

$$ Most customers are satisfied and feel that companies deliver on their promises.

$$ Most customers are somewhat satisfied and feel that companies usually deliver on their promises.

$$ Most customers are reluctant to say if they feel companies deliver in their promises.

$$ All customers report being primarily dissatisfied with companies in general.

$$ Many customers are not satisfied and feel that some companies do not deliver on their promises.