Question: Which statement best describes Total Quality Management ( TQM ) ? Group of answer choices An integrative management concept for continuously improving the quality of

Which statement best describes Total Quality Management (TQM)?
Group of answer choices
An integrative management concept for continuously improving the quality of goods and services delivered at all levels and functions of the organization, driven by customer needs.
A management concept focused solely on improving the quality of goods through better control systems.
A strategy that emphasizes cost reduction over quality in goods and services delivery.
A traditional approach that prioritizes leadership decisions over data-driven processes and customer feedback.

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