Which statement correctly describes the current state of instant messaging in the workplace?

Multiple Choice

It is a relatively new, undeveloped form of communication in the workplace, and attitudes toward it vary.

It is an established form of communicating in the workplace, and everyone agrees it should be formal.

It is an established form of communicating in the workplace, and attitudes toward it vary significantly.

It is a new, undeveloped form of communication in the workplace, and attitudes toward it are consistent.

It is an established form of communicating in the workplace, and everyone agrees it should be informal.