Which statement identities the best strategy for dealing with customer complaints?

Question $8$ options:

$1)$

Customers who have complained are likely lost to your organization, so cut your losses and ignore them.

$2)$

Organizations should always hesitate to ask for feedback because it will likely not be good.

$3)$

Browse company blogs and websites and remove any negative posting or customer complaints.

$4)$

You cannot fix what you do not know is broken. Ask for customer input and act upon it$.$

Refrain from accepting ownership of any mistake as it projects poor performance of the organization.

$2)$

Refrain from making any eye contact while attending to the customer.

$3)$

Offer special incentives to attract new customers rather than focusing on current customers.

$4)$

While communicating with the customer, project positivity and enthusiasm.

It refers to a five$-$step process for creating contingency or backup plans to better serve customers when problems arise or things do not go as expected.

$2)$

It refers to any formula used to calculate the cost of acquiring a new customer or replacing a current one.

$3)$

It refers to a term that is used to describe how well an organization is doing in providing products and services that meet or exceed a customer's needs and expectations.

$4)$

It refers to the process of a customer switching between products or companies, often simpl