Question: Which statement is correct? Group of answer choices The negative effect of dissatisfied customers on a firm's reputation is the same as the positive effect

Which statement is correct?
Group of answer choices
The negative effect of dissatisfied customers on a firm's reputation is the same as the positive effect of satisfied customers.
It is better to oversell the project; not undersell.
Hands-on work is the same as leading
Doing things right describes leading
Doing the right things describes leading

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