Which statement is true of the developing and proposing solutions step in the personal selling process?

a$.$

The quality of both the sales proposal and the sales presentation can make or break the sale.

b$.$

Customers are more likely to remember what salespeople say rather than how they present themselves in their sales presentation.

c$.$

Formal presentation is an ineffective tool to answering customer's needs.

d$.$

Developing and proposing solutions is a step in the selling process that comes immediately before the final purchase transaction.