Which statement would best summarize Max Weber's views on the role of workers in an organization?

Multiple Choice

Workers should be empowered to do whatever it takes to satisfy the needs of customers.

Workers will be promoted within the organization depending upon "who they know," rather than "what they know."

Workers should simply follow well$-$defined procedures.

Although top managers must ultimately make the decisions, workers are an important creative resource for a firm, and top management should listen to their ideas.