Question: Which strategy is NOT recommended for managing excess capacity when demand is lower than expected in the service industry? q , Cross - training employees
Which strategy is NOT recommended for managing excess capacity when demand is lower than expected in the service industry? Crosstraining employees to perform a variety of tasks, enhancing flexibility for future demand surges.
Temporarily increasing the price of services dyring offpeak periods.
Implementing demand management techniques to shift peak demand to offpeak periods.
Reassigning employees to alternative tasks within the operation, such as restocking or cleaning.
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