Question: Which strategy should you use when your bad-news message will likely irritate or anger the recipient?Avoid delaying techniques and demonstrate firmnessBegin with a blunt announcementOpen

Which strategy should you use when your bad-news message will likely irritate or anger the recipient?Avoid delaying techniques and demonstrate firmnessBegin with a blunt announcementOpen with humor to diffuse the situationStart with a buffer and reasons to encourage the reader to finish reading

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