Question: which you share a problem that matters to a customer in your field or line of work. Explain whether your company/organization is experienced in solving

which you share a problem that matters to a customer in your field or line of work. Explain whether your company/organization is experienced in solving it. What are the alternatives? How painful is it? Then, respond to your classmates' posts mapping their customer journeys by completing this statement: Help person X solve problem Y by doing Z.

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