Question: While applying for a basic credit card with an annual fee of $99, a customer is asked if they would like to apply for a

While applying for a basic credit card with an annual fee of $99, a customer is asked if they would like to apply for a gold credit card including a rewards program with an annual fee of $149. What is the bank trying to do? Question 12 options: Down-sell Upsell Win back Cross-sell

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