Question: While change agents are expected to help organizations implement positive improvements, they may create problems or issues. Which of the following may be a disadvantage
While change agents are expected to help organizations implement positive improvements, they may create problems or issues. Which of the following may be a disadvantage with external-internal change agents? The combination of external - internal knowledge and competence can reduce resistance to change. An internal change agent may be viewed as an outsider. An external change agent can emphasize change due to enlightened understanding of the organization's structure. An internal change agent may be perceived as displaying favoritism within an organization
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